Terms of Service
1. Acceptance of Terms
By registering an account at 必贏娛樂城 (the “Website”), you acknowledge and agree that you enter into a legally binding agreement with 必贏娛樂城 (“必贏娛樂城”). This agreement is governed by these Terms of Service (the “Terms”) and any additional terms and conditions applicable to specific areas of the platform, including but not limited to: the Bonus, Rewards and Promotions Policy, Sports Betting Special Rules, Sports Betting Terms & Conditions, Esports Betting Special Rules, the Privacy Policy, and the Anti-Money Laundering (AML) Policy.
Before registering or using the Website, you must read these Terms in full. If you do not agree with any part of these Terms, you must immediately stop accessing or using the Website. If you have any questions regarding these Terms, you are advised to obtain independent legal advice before continuing to use the Website.
2. Definitions
2.1 Account or User Account: A personal, unique account registered and created by the user through 必贏娛樂城.
2.2 Bet and Wager: Any form of interaction involving participation in games or activities provided on the Website, which may involve staking funds.
2.3 Games: All gambling-related services offered on the Website, including but not limited to skill-based games, chance-based games, sports betting, and esports betting.
2.4 E-Wallet: The Website’s built-in digital wallet function used to securely store, manage, and operate user funds.
2.5 Restricted Territories: Geographic regions and jurisdictions where access to the Website and its services is prohibited, including but not limited to: Aruba, Australia, Belgium, Bonaire, Cuba, Curaçao, Cyprus, Germany, Gibraltar, Haiti, Hungary, Israel, Iran, Iraq, Lithuania, Malta, Myanmar, the Netherlands, Nicaragua, North Korea, Ontario (Canada), Poland, Portugal, Saba, Sint Maarten, Slovakia, South Sudan, Spain, St. Eustatius, Syria, Sweden, the United States, the United Kingdom, Yemen, and Zimbabwe.
2.6 Services: All services provided through the Website, including but not limited to games, chat rooms, customer support interactions, deposit and withdrawal services, bonus issuance, promotional activities, and other functions.
2.7 Terms: These Terms and all related documents and policies, including but not limited to the Terms of Service, Privacy Policy, Anti-Money Laundering (AML) Policy, Responsible Gambling Policy, Bonus Policy, and 必贏娛樂城 chat rules.
2.8 You, User, or Player: A natural person who has successfully registered and maintains an active account on the Website (必贏娛樂城).
3. User Accounts
Registration
3.1 To use the services provided by 必贏娛樂城, you must register a personal user account on the Website (the “Account”).
3.2 During registration, you must provide accurate and complete personal information, including but not limited to your full name, date of birth, address, and email address.
3.3 If the information you provide is incomplete, inaccurate, or misleading, 必贏娛樂城 may suspend your Account and confiscate any bonuses or benefits obtained through such incorrect information.
3.4 If your Account is disabled due to incorrect registration information, you should immediately contact 必贏娛樂城 Customer Support ([email protected]) for assistance.
3.5 By registering an Account, you represent and warrant that you are at least 18 years old, or have reached the legal age of majority in your jurisdiction (whichever is higher). 必贏娛樂城 reserves the right to request proof of age. If you cannot provide such proof, 必贏娛樂城 may suspend or permanently close your Account.
Username
3.6 You must choose a username that is not offensive or unlawful, and that does not infringe any third-party intellectual property or other rights.
3.7 必贏娛樂城 reserves the right to refuse or modify any username deemed offensive, inappropriate, or in breach of these Terms.
3.8 If you wish to change your username, 必贏娛樂城 will review the request under its internal policies and decide whether to approve it.
Know Your Customer (KYC)
3.9 You must ensure that all registration information is true, complete, and accurate.
3.10 In accordance with applicable laws and compliance requirements, 必贏娛樂城 may require you to provide additional documents to verify your identity and the accuracy of your information. Before verification is completed, your access to certain services may be restricted.
3.11 If your registration details are incorrect or change, you are obligated to notify 必贏娛樂城 immediately. Using a false identity, aliases, or any fraudulent information to register is strictly prohibited and may result in suspension or permanent closure of your Account.
Multiple Accounts
3.12 Each user may hold only one (1) Account. It is prohibited for an individual or related persons to register multiple Accounts.
3.13 If multiple Accounts exist within the same household, IP address, or device, you must proactively declare this to 必贏娛樂城. Failure to declare may result in termination of the relevant Accounts and confiscation of funds.
3.14 Linked Accounts are strictly prohibited without 必贏娛樂城’s prior written authorization. If confirmed, the relevant Accounts will be closed immediately and funds may be confiscated.
Security and Responsibility
3.15 You are solely responsible for maintaining the confidentiality of your Account credentials (including username and password). 必贏娛樂城 strongly recommends enabling two-factor authentication (2FA) to enhance Account security.
3.16 If you suspect unauthorized use of your Account or any security breach, you must notify 必贏娛樂城 Customer Support immediately.
3.17 必贏娛樂城 is not responsible for any loss or damage arising from your failure to properly safeguard your login credentials.
Account Transfer and Liability
3.18 Selling, transferring, or purchasing Accounts is prohibited. Any such activity may result in immediate suspension, withholding of funds, and other penalties.
3.19 You are fully legally responsible for all activities conducted through your Account, including but not limited to deposits, withdrawals, bets, and other interactions or transactions.
4. Acceptance Policy
4.1 The Website’s services must not be considered an invitation, offer, or sale to any person where such use is prohibited by law. You are responsible for determining whether use of the Website is legal in your jurisdiction.
4.2 必贏娛樂城 may, at its sole discretion, accept or reject your Account registration application without providing any reason for rejection.
4.3 In certain circumstances (including but not limited to breach of these Terms, suspected fraud risk, or failure to pass identity verification), 必贏娛樂城 may suspend or close your Account and freeze existing funds until the investigation is completed.
4.4 All refunds and cancellations will be handled in accordance with 必贏娛樂城’s official refund policy. Users may not request refunds beyond the scope of that policy for personal reasons.
4.5 If any fraudulent, illegal, or abusive activity is detected (such as use of bots, arbitrage, or odds manipulation), 必贏娛樂城 may immediately take one or more of the following measures:
- Permanently close the Account
- Confiscate all or part of the funds in the Account
- Cancel or revoke all bets or bonuses
- Restrict re-registration or block IP addresses
- Report the relevant conduct to law enforcement authorities
4.6 必贏娛樂城 reserves the right to change the Acceptance Policy at any time without notice. You are responsible for reviewing updates regularly; continued use of the Website indicates acceptance of the latest policy version.
5. Account Suspension and Closure
5.1 必贏娛樂城 may suspend or close your Account without prior notice for reasons including but not limited to:
- Breach of these Terms or other ancillary policies
- Suspected money laundering, fraud, game manipulation, or other illegal activity
- Providing false, inaccurate, or misleading information
- Attempting to circumvent territorial restrictions or risk controls
- Abusive, offensive, hateful, or threatening conduct on the Website
- Multiple account registration or account sharing
5.2 If your Account is suspended, you may temporarily lose access to all or part of the functionality (including but not limited to betting, deposits/withdrawals, participation in activities, and receiving rewards).
5.3 必贏娛樂城 will conduct an internal review based on the circumstances. If a breach is confirmed, 必贏娛樂城 may permanently close the Account and decide whether to confiscate or return the remaining balance (subject to compliance and risk-control conclusions).
5.4 If you wish to close your Account voluntarily, you may contact official support to request termination. Termination is irreversible; you will not be able to use the Account again or retrieve related data (except where retention is required by law or regulation).
5.5 If the Account has a withdrawable balance, 必贏娛樂城 will return the funds within a reasonable period in accordance with identity verification and withdrawal policies.
5.6 必贏娛樂城 bears no legal liability for any direct or indirect loss resulting from Account suspension or closure.
5.7 After Account closure, you lose the right to use the Website and related services. You may not re-register under the same or a different identity; otherwise, 必贏娛樂城 may immediately terminate the related Account(s) and take further action.
6. Player Commitments (User Obligations and Responsibilities)
6.1 You agree to comply with all applicable laws, regulations, and these Terms while using the 必贏娛樂城 platform.
6.2 You must not engage in any of the following activities. If you do, 必贏娛樂城 may impose penalties including but not limited to suspension, banning, confiscation of funds, or legal action:
- Using or attempting to use malware, bots, automation programs, or other manipulation tools to interfere with Website operations
- Hacking the platform, altering information, spreading viruses, or attempting to compromise Website security
- Registering with a false identity or falsifying personal information
- Attempting to crack, manipulate, or deceive game mechanisms or other users
- Money laundering, terrorist financing, or transferring illicit funds in any form
- Attempting to bypass territorial restrictions, KYC verification, or risk-control mechanisms
- Harassing, threatening, or abusing platform staff or other users
6.3 You must ensure the security of your Account information and prevent unauthorized third-party access. If you detect suspicious activity, you must notify Customer Support immediately.
6.4 All activity occurring in your Account (including but not limited to betting, withdrawals, deposits, and participation in promotions) will be deemed performed by you, and you will bear full responsibility.
6.5 If 必贏娛樂城 suffers any loss, fines, litigation, or reputational damage due to your misconduct or illegal activity, you shall compensate 必贏娛樂城 for all direct and indirect losses.
6.6 Where there is a reasonable suspicion of unlawful activity, 必贏娛樂城 may cooperate with governments, financial institutions, law enforcement agencies, and third parties, and provide necessary information for investigations without notifying you.
6.7 To the extent permitted by law, the platform retains final decision-making authority for dispute interpretation and resolution. You agree to accept 必贏娛樂城’s final disposition made in accordance with these Terms.
7. Deposit and Withdrawal Policy
7.1 Deposit Rules:
- The Website accepts deposits in cryptocurrency only. Supported assets are subject to platform announcements (e.g., BTC, ETH, USDT, etc.).
- Each deposit will be credited only after at least one (1) blockchain confirmation.
- Before depositing, you must confirm the correct network and address. Incorrect transfers may result in permanent loss of funds, and 必贏娛樂城 assumes no responsibility.
- You are responsible for retaining your wallet transaction records and transaction hash (Tx Hash) for verification purposes.
7.2 Withdrawal Rules:
- Withdrawal requests may require identity verification (KYC) and/or risk-control review. 必贏娛樂城 may request additional documents to ensure fund security.
- Withdrawals are typically processed within 1–24 hours; processing time may be extended depending on network congestion and risk level.
- The number and amount of daily withdrawals may be limited; details are subject to platform rules.
- If any breach of the Terms, arbitrage activity, or abnormal operations are detected, 必贏娛樂城 may delay, refuse, or cancel the withdrawal request.
7.3 Fees and Exchange Rates:
- 必贏娛樂城 does not charge deposit fees. Certain withdrawals or small withdrawals may incur miner/network fees depending on blockchain conditions.
- Where cross-chain transfers are involved, the platform reserves the right to adjust amounts due to exchange-rate fluctuations arising from chain conversion.
7.4 Suspicious Fund Operations: If any deposit/withdrawal transaction is related to money laundering, fraud, or illegal funds, 必贏娛樂城 is obligated to cooperate with relevant authorities, freeze funds, and provide transaction records to law enforcement.
7.5 Special Circumstances: In the event of technical anomalies, blockchain forks, hacking incidents, or force majeure, 必贏娛樂城 may suspend or delay deposit/withdrawal functions until risks are resolved. The platform bears no legal responsibility for resulting delays or losses.
8. Bonus, Rewards, and Promotions Rules
8.1 Scope of Bonus Use:
- All bonuses, credits, free chips, trial funds, and other promotional benefits are limited to eligible Accounts only and may not be transferred, sold, or claimed repeatedly.
- 必贏娛樂城 reserves the right to modify, terminate, or withdraw any unused bonus at any time without notice.
8.2 Usage Restrictions and Forfeiture Conditions:
- All bonus funds are subject to specific wagering requirements (e.g., 10x, 20x turnover). Withdrawals may not be requested until requirements are met (subject to promotion terms).
- If a withdrawal request is made before meeting the requirements, 必贏娛樂城 may cancel the entire bonus amount and any profits derived from it.
- If the bonus is not used or wagering requirements are not completed within the specified timeframe, the bonus will automatically expire.
8.3 Single-Account Limitations:
- Each user, household address, device, or IP address may participate in the same type of promotion only once (subject to promotion terms).
- If duplicate registration is found for the purpose of obtaining promotions, the platform may cancel all rewards and permanently ban the Account.
8.4 Improper Use and Violations: 必贏娛樂城 explicitly prohibits the following behaviors and reserves the right to withdraw bonuses and pursue liability:
- Any form of bonus abuse
- Colluding with other Accounts to place bets or wash turnover to generate false wagering volume
- Exploiting system loopholes or technical errors to obtain improper benefits
8.5 Final Interpretation: 必贏娛樂城 reserves the final right to interpret all bonus and promotional activities. In the event of a dispute, official announcements and Customer Support interpretations shall prevail.
9. Intellectual Property and Content Use
9.1 Ownership Statement: All content on the Website (including but not limited to images, text, logos, trademarks, icons, audio, video, software, layout design, and data structures) is the intellectual property of 必贏娛樂城 or its licensors and is protected by copyright, trademark, and other applicable laws.
9.2 Use Restrictions:
- Without 必贏娛樂城’s explicit written consent, no person may copy, modify, distribute, transmit, display, perform, publish, license, or create derivative works in any form.
- Using automated tools to scrape, mine, or reproduce Website content is prohibited.
- The Website or any part of its content may not be used for commercial purposes without written permission (unless otherwise authorized in writing).
9.3 Third-Party Resources: The Website may contain content owned or licensed by third parties. Intellectual property rights remain with those third parties, and users may not reproduce or commercially use such content without authorization.
9.4 Enforcement: Any unauthorized use constitutes infringement. 必贏娛樂城 may take legal action, including but not limited to issuing legal notices, seeking damages, initiating civil proceedings, and pursuing criminal liability where applicable.
9.5 User License Grant: If you post any comments, feedback, suggestions, images, or other content on the platform, you are deemed to grant 必贏娛樂城 a worldwide, royalty-free, perpetual, and irrevocable license to use (including to use, modify, reproduce, display, and promote) such content, without prejudice to any rights you may retain in the content itself (where applicable).
10. Limitation of Liability and Disclaimers
10.1 Operational Risks: 必贏娛樂城 will use reasonable efforts to ensure that the Website operates smoothly, securely, and that information is accurate, but does not guarantee that services are error-free, uninterrupted, or free of viruses at all times. You understand and agree that you use the platform at your own risk.
10.2 System Error Handling:
- If errors occur due to the Website, game software, third-party services, or network latency resulting in incorrect payouts, abnormal outcomes, or interruptions, 必贏娛樂城 may cancel the relevant transactions and restore the correct state.
- The platform is not liable for any direct or indirect losses caused by connection interruptions, service delays, inaccurate information, omissions, or third-party intrusions.
10.3 External Links: The Website may contain links to third-party websites. Such websites are not controlled by 必贏娛樂城. The platform does not warrant the accuracy, security, or legality of their content and assumes no responsibility.
10.4 Applicability Limitations: If certain jurisdictions impose legal restrictions on gambling or virtual currency transactions, the Website’s services are not available to residents of such jurisdictions. Users are responsible for confirming whether local laws permit use of the platform.
10.5 Damages Limitation: To the maximum extent permitted by law, 必贏娛樂城 shall not be liable in any circumstances for loss of profits, business interruption, data loss, or any indirect, incidental, special, or consequential damages arising from use of the platform’s services, even if advised of the possibility of such damages.
11. Governing Law and Dispute Resolution
11.1 Governing Law: These Terms and all your activities on the Website shall be governed by and construed in accordance with the laws of the jurisdiction in which 必贏娛樂城 is registered, without regard to conflict-of-laws principles.
11.2 Dispute Resolution Mechanism:
- You agree that any dispute, claim, or controversy with 必贏娛樂城 shall first be addressed through informal negotiation via Customer Support channels.
- If negotiation fails, the parties agree to submit the dispute to the courts with exclusive jurisdiction in the platform’s所在地 jurisdiction (or to arbitration/other dispute mechanisms designated by the platform, where applicable).
- Unless otherwise agreed in writing, both parties expressly waive the right to have disputes heard in other jurisdictions.
11.3 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
11.4 No Waiver: Any failure or delay by either party to exercise any right under these Terms shall not constitute a waiver of that right, nor affect the ability to exercise it later.
11.5 Language: These Terms were originally drafted in English. Other language versions are provided for reference only; in the event of any inconsistency, the English version shall prevail.